What training should you emphasize to improve your team? When we think of investment for our teams we also think of the success of your company.
When you invest in training your team, you’re not only investing in them, but also in the success of your company. Nowadays, employees not only want to work, but they also want to learn and develop as professionals. So, it’s very important to keep them trained and constantly learning. According to the website Indeed, “As technology advances and workplace strategies evolve, there comes a need for professionals to align with these changes in terms of knowledge and skills. One of the best ways to enhance knowledge and skills is through training. Providing employees with relevant and consistent training can help improve performance and efficiency in the workplace.”
We spoke with experts in our company, and this is what they had to say:
Heather Heitkamp, Training and Development Manager at Hubtek, states that the logistics industry is constantly evolving and, in 2023, there are certain trainings that should be emphasized to ensure companies stay current and competitive. One of the key areas of focus will be automation and technology integration. With technology advancing at a rapid pace, logistics companies will need to keep up with the latest developments in order to stay efficient and cost-effective. Training in areas such as warehouse automation, transportation automation, and data analysis can help logistics professionals stay current and improve efficiency in their operations.
She also believes that interpersonal skills will become more important as the industry becomes more customer-centric. “Logistics company professionals will need to develop strong interpersonal skills to build better relationships with clients and partners. Training in areas such as communication, negotiation, and problem-solving can help them build trust and create more successful business outcomes.”
She concludes by stating that overall, the logistics industry will continue to evolve in 2023, and these trainings will help companies stay current and competitive. “By focusing on automation and technology integration, as well as interpersonal skills, logistics professionals will be well prepared to navigate the challenges and opportunities of the future.”
We also heard from Yanina Beleño, Training & Development Manager here at Hubtek. She affirms that in 2023, organizations should focus on five key areas to enhance employee learning and increase their return on investment. First, it is important to close skill gaps by identifying and addressing the specific skills that employees need to succeed in their positions. This could include common skills such as communication and computer proficiency, or industry-specific skills such as AI in finance or human resources.
Second, personalization is crucial in making training more relevant to individual employees by providing job training that is engaging and tailored to their specific roles, skills, and career goals. Third, providing brief, easily accessible training that fits into employees’ workflow is essential. Fourth, incorporating AR and VR technologies in training can create immersive and realistic learning experiences without the risk of accidents. Finally, it is important to evaluate current technology stacks and ensure they are suitable for the long term and that they support the current and future workforce environment.
Additionally, she believes it’s important to prioritize employee well-being to ensure they maintain a healthy work-life balance and avoid burnout.
Finally, Scott Hadley, VP of Partnerships, considers that when markets are soft, it’s really time for that reinforcement training, specifically on your operations side or carrier sales side of the business where it’s a little easier to cover freight, so maybe you have some free time going on. He believes that now is the time you really need to hone in on the reinforcement training and building those carrier relationships. “Most likely over the last couple of years during the chaos, you uncovered the weak points within your business and within your people. It’s time to fill in those gaps right now. Get that training done and get yourself prepared for when markets come back around and tighten up.”